Reply by Madwire Web Design

Madwire Media has a commitment to customer satisfaction with our policy of Execution Excellence. Take a look at what our organization is all about. http://vimeo.com/33537277
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4 comments

Horrible experiences with Madwire Media. These guys are crooks will take your money and deliver horrible work at $80hr. Your better off hiring the same Indians off odesk for $8hr and you will get better design and programming.

Plus these guys only sell BigCommerce which is another Big Scam just do a google search about BC complaints and see.

Madwire will Sell you with all kinds of hopes and then give you a pile of junk that can only be used on a horrible proprietary system of BigCommerce. Don't use these crooks you will get a lot less than what you pay for.

NOW YOU HAVE BEEN WARNED...

Monetary Loss: $5000.

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Anonymous
Scottsbluff, Nebraska, United States #601057

I had spend 5k for a ecommerce website from these guys and I was told by the sales team it would be able to-do everything I wanted. I said great, lets meet to discuss what i wanted. I drove down to there location and provided them with a large mind map with exact details of exactly how i wanted everything to function. I explained in extreme detail how i wanted everything to work.

The sales team said sure we can do all of this. Sign here so we can get started.

The first project manager i had did not seem to know much about eCommerce sites, after a few months and only seeing a few design mockups. I got ahold of the upper management explaining my issues. They then assigned me a new project manager. This guy seemed to know a bit more about building websites than the first. however in the end, when they started programming the site. I was told over and over again that what i originally told them was not possible. "Bigcommerce cant do what you are wanting" My 5k was completed trashed... I had to start over with a new platform.

Bigcommerce is a very limited platform if you are wanted highly customized shopping carts and pricing structures.

madwirewebdesign looks great and sounds great but my experience was horrible. I would not take there word for anything.. if you do decide to work with them, I would get in writing exactly what they are claiming they will provide.

Anonymous
#561007

DO NOT DELETE THIS COMMENT...THESE PEOPLE ARE CROOKS AND PEOPLE NEED TO BE WARNED.

THEY ARE VERY CLEVER ABOUT HIDING NEGATIVE REVIEWS AND I WISH SOMEBODY WOULD HAVE WARNED ME!!!IF YOU WANT A REFUND FOR YOUR MONEY THEY MAKE YOU SIGN A CONTRACT THAT SAYS YOU CANT LEAVE NEGATIVE REVIEWS!!

Anonymous
#507116

The guys promise free work then threaten you to bing further projects to them or else they will charge.No one answers any emails once the work is completed.

Yes I agree not.

Very professional company o del with.T the beginning they are wonderful.

apex369
#453101

We have since resolved this matter with Madwire Media and are in the process of having this review deleted.

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